For questions or concerns, please email or contact us at:
Attn: Consumer Services/Privacy
℅ Quality Garden Tools Ltd
P.O. Box 80
0800 783 2202
Like many websites, we gather information about how visitors use our website. In general, you can visit our website without telling us who you are or revealing any personal information about yourself. We may track your visit for trends and statistics, but you will remain anonymous unless you tell us who you are. Once you choose to give us your personal information, you are not anonymous to us. For more information, see "Cookies" section below.
We request information from you (which may include name, address, email address, gender and when necessary, credit card information) when you:
- Request a catalogue
- Request to receive communications
- Participate in a promotion or other website feature
We may use the information we collect to:
- Customise and/or personalise your communications and shopping experience
- Better respond to your customer service inquiries
- Communicate with you about your purchase, account information, or customer service needs
- Communicate with you about our products and events, and for other promotional purposes
- Improve our business
- Administer contests, promotions, surveys or other website features
For the purpose of operating our business, we may transfer information between Ethel Glove's and our preferred service providers who use that information only to conduct business. We provide our preferred service providers with the information they need to perform their services and work with them to respect and protect your information.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our website policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.
A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.
- Remember the items in your Shopping Cart
- Recognise you when you return to our website
- Analyse visitor behavior
You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Safari or Internet Explorer) settings. Each browser is different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 0800 783 2202.
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Ethel Gloves or would like to update or change your personal information or preferences, follow the instructions below.
To modify or delete entirely the information you have provided during registration, please login and update your profile.
To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request to email@example.com
Be sure to include your first and last name and account email address in the "message" box.
Please note, if you have unsubscribed from any Ethel Gloves communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
We do not knowingly collect personal information from children under 13.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Please also visit our Terms and Conditions
section that explains other terms governing the use of our website.